ProntoMatch confirms a person is a live human and the same person as your reference — an ID, a face on file, or content they appear in. Your platform gets the answer. It never has to hold their ID.
It's the default way to confirm someone is who they claim — for takedowns, check-ins, account recovery. It also drops the most sensitive document a person owns straight into your inbox.
From your dashboard or API, you start a ProntoMatch session. The person receives a one-time, time-limited link — by email, SMS or chat.
On ProntoID, they pass a biometric liveness check and capture their government ID. Live capture only — no uploads, no recycled photos.
We confirm the live face is the same person as the ID, score the match, and seal the result with a timestamped, claim-bound audit record.
Depending on the use case, your platform receives a clean pass/fail decision — or a watermarked verified portrait for your reviewer to compare.
The match is the same. What ProntoMatch hands back depends on whether you hold the other side of the comparison — or we do.
ProntoMatch compares the live selfie against the government ID and returns a clean pass/fail with a confidence score. Nothing for your team to review — just a verified yes or no, delivered by webhook or API.
When the reference lives on your side — like content a person appears in — ProntoMatch verifies the live face against the ID and returns a watermarked portrait of that verified face. Your reviewer makes the final comparison. We never see your content; you never see the ID.
Someone finds their image on your platform and wants it removed. Send a ProntoMatch link instead of asking for a selfie-with-ID — your reviewer gets a watermarked verified portrait to compare, never their document.
Confirm a guest is a real, present person who matches the booking — before handing over a key or completing a remote check-in. A clean pass/fail, in seconds.
When a user is locked out or a high-risk action is requested, re-confirm the live person is the same human who originally enrolled — without a password reset that an attacker can game.
Before you act on a GDPR access or deletion request, confirm the requester is the actual data subject. Identity confirmation is exactly what Article 12(6) contemplates — handled without you collecting more PII.
Before a high-value rental, sale or pickup, confirm the counterparty in person is the verified account holder — closing the gap between an online profile and the human who shows up.
Pair with ProntoTag and ProntoDeliver: re-confirm the live person behind a release or a consent revocation is the same verified individual, end to end across the content lifecycle.
ProntoID is the data controller for the identity material it processes — that's the whole point of the company. The sensitive document stays with us; you get only what you need to make a decision.
A verified portrait is still a face image. ProntoMatch reduces what you hold to the minimum a decision needs and recommends you purge it once the request is resolved — keeping only the claim reference and our sealed attestation.
ProntoMatch is a ProntoID service that proves two things at once: that a person is a live, real human (biometric liveness), and that this live face is the same person as a reference such as a government ID or a face on file. It returns either a pass/fail decision or a watermarked verified portrait, depending on the use case.
No. The government ID, the document number and the date of birth stay inside ProntoID, which is the data controller for that material. In assisted mode your reviewers receive only a watermarked portrait of the verified live face — never the ID itself. This removes the highest-sensitivity document from your inbox entirely.
In decision mode ProntoMatch holds both sides of the comparison (the live selfie and the ID) and returns a clean pass/fail — ideal for in-person check-in, account recovery and re-authentication. In verified-artifact mode the relying party holds the other reference (for example disputed content) and makes the final judgement, so ProntoMatch returns a watermarked verified portrait plus its liveness and ID-match attestation.
Yes. When someone requests removal of content depicting them, you send them a ProntoMatch link instead of asking for a selfie-with-ID. ProntoMatch confirms they are a live person matching a government ID and returns a watermarked verified portrait, which your reviewer compares against the disputed content. Your platform never holds their ID, and the request is backed by a cryptographic audit trail.
The selfie is always a live capture on ProntoID's flow, never an upload, so a person cannot submit a stolen photo to verify as someone else. Liveness plus government-ID matching defends against impersonation, and every verification is sealed with a timestamped, claim-bound audit record.
Yes. ProntoMatch is operated from Switzerland by Brooks & Keitt Sàrl, the controller for the identity data it processes. Biometric and document data is encrypted, retained only as long as needed, and never passed to the relying party. Identity verification of this kind is expressly contemplated by GDPR Article 12(6) for data-access and erasure requests.
Verify the person, not the paperwork. Talk to us about adding ProntoMatch to your takedown, check-in or recovery flows.
Live capture only · ID never reaches you · Full audit trail