Terms and Conditions

Last Updated: September 24, 2025

1. Agreement to Terms

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the terms, then you do not have permission to access the Service. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind that Organization to these Terms.

2. Description of Services

ProntoID provides a suite of digital identity verification, compliance, and data security services. These services include, but are not limited to:

• Pronto Verify: Age verification gateways for platforms with age-restricted content.
• Pronto Comply: Managed compliance solutions for photographers and studios, including 2257 compliance and model release forms with immutable signatures.
• Pronto Forms & Pronto Sign: Secure management of contracts and documents using cryptographically signed, immutable signatures.
• Pronto Protect: A privacy shield for content creators to manage and protect their personally identifiable information (PII).
• Log In with ProntoID: An identity and access management (IAM) solution for third-party platforms.
• Pronto Share: Secure sharing of documents with verified users, featuring optional watermarks and cryptographic proof of receipt.
• Pronto Passport: A portable, privacy-focused digital ID for various real-world activities.
• Pronto Beacon: Analytics services for content creators to track their online presence.

3. User Accounts & Responsibilities

3.1. Account Creation

To use certain features of our Service, you may be required to create an account. You must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

3.2. User Conduct

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.3. Identity Verification

When using our identity verification services, you agree to submit authentic, unaltered, and valid identification documents and personal information. You represent and warrant that all information you provide is true and accurate. Attempting to defraud the system with false or manipulated information is a material breach of these Terms and may be reported to law enforcement authorities.

4. Client and Third-Party Platform Obligations

If you are a client integrating our services (e.g., Pronto Verify, Log In with ProntoID) into your own website, application, or platform, you are responsible for:

• Implementing the Service in accordance with our documentation and guidelines.
• Maintaining your own user terms and privacy policy, and ensuring you have obtained all necessary consents from your end-users to collect, use, and share their data with us for the purpose of providing the Service.
• Making the final determination regarding granting access, approving a document, or verifying a user's identity on your platform. ProntoID provides verification tools, but the ultimate decision-making and risk lie with you, the client.

5. Data Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy. We implement robust security measures, including cryptographic technologies, to protect data integrity and security, but we cannot guarantee absolute security.

6. Fees and Payment

Certain services are subject to payment. All fees are quoted in U.S. Dollars unless otherwise specified. You agree to pay all applicable fees for the services you select. We reserve the right to change our prices and will notify you of any price changes by posting them on our website or sending you an email. Your continued use of the service after a price change constitutes your agreement to pay the new price.

7. Prohibited Uses

You agree not to use the Service for any unlawful purpose or to engage in any of the following prohibited activities:

• Submitting false, forged, or fraudulent documents or information.
• Attempting to bypass, disable, or interfere with security features of the Service.
• Using the Service to harass, abuse, or harm another person.
• Reverse engineering, decompiling, or disassembling any aspect of the Service.
• Using the Service in a way that violates any applicable local, national, or international law or regulation (including, without limitation, laws regarding data privacy, such as GDPR, and compliance regulations like 2257).

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service or contact us to do so.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PRONTOID MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

IN NO EVENT SHALL PRONTOID, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State/Country, e.g., the State of Delaware, USA], without regard to its conflict of law provisions.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@prontoid.com.